Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unused, unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at info@kirangifthub.com.

Return Address:

Kiran Gift Hub
4645 Padula Dr
Round Rock, TX 78665
United States

If your return request is approved, we will provide you with return instructions, including the shipping address and any applicable return shipping label (if eligible). Please note that items returned without first requesting a return authorization will not be accepted.

If you have any questions regarding returns, you can contact us at info@kirangifthub.com.

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Damages and Issues

Please inspect your order immediately upon delivery. If your item is defective, damaged, or you receive the wrong product, contact us as soon as possible at info@kirangifthub.com so we can evaluate the issue and resolve it promptly.

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Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products
• Personal care products (such as beauty items)
• Hazardous materials
• Flammable liquids or gases

If you have any questions about whether your item qualifies for a return, please contact us before placing your return request.

Additionally, sale items and gift cards are non-refundable and cannot be returned.

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Exchanges

The quickest way to exchange an item is to return the original item (once approved) and place a new order for the desired product separately.

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European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing a justification.

To qualify, the item must be unused, unworn, with tags, in its original packaging, and accompanied by proof of purchase.

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Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

Email: info@kirangifthub.com